We are extremely proud to have been appointed as the Volkswagen Approved bodyshop for the Inchcape Volkswagen dealerships in Swindon and Cheltenham, covering the Bristol, Bath, Gloucestershire and Wiltshire regions. We have an excellent relationship with both dealerships, which enables us to give exceptional levels of service to our mutual customers. By having the Volkswagen Group Approval also means we have approval for Audi, Skoda and Seat brands as well.
We can carry out all repairs - from small, minor ones to large structural realignment work, and everything we do is backed by a Volkswagen Repair Authenticity Guarantee, that’s issued to you when the repairs are complete.
By using S J Curtis you can be safe in the knowledge that your vehicle will be repaired to Volkswagen exacting standards, using only genuine parts, manufacturer’s methodology and factory trained staff.
In the event of an accident, your insurance company may try to send you to one of their own insurance approved shops, where they may not use genuine parts or repair methods.
However, you have a choice where your vehicle is repaired, so why not choose the experts trained by Volkswagen. Don’t let your insurance company push to a repairer that suits them, but is not necessarily best for you and your Volkswagen. It’s your legal right to choose where your vehicle is repaired.
Our technicians have to go through exceptionally high levels of training at the Volkswagen National Learning Centre. This means we are constantly checked and audited for competence to ensure that your Volkswagen will always be repaired correctly and safely.
We always ensure that our repairs are completed using factory online repair methodology manuals, which are developed by engineers at the Volkswagen factory. Only Volkswagen approved bodyshops have access to this information and the factory support.
When we’ve completed your repairs, you’ll be sent a Volkswagn Repair Authenticity Guarantee, so you can drive away safe in the knowledge that your vehicle has been repaired correctly, and your factory warranty is fully protected.
Only by insisting that your Volkswagen is repaired at a factory approved bodyshop, can you be sure and safe in the knowledge that it will be repaired correctly and re-instated to its pre-accident condition, without compromise.
Insurance approved repair centres are often instructed to repair panels (that should in fact be replaced) and fit non-genuine aftermarket parts, which can compromise the quality of repair and also affects your manufacturer’s warranty. The residual value of your vehicle may also be adversely affected if the repair is not carried out correctly to manufacturer standards.
Reasons to insist on using a Volkswagen approved bodyshop
As a Volkswagen Approved repairer we strive to provide all our customers with the highest quality service and we are all committed to ensuring this is delivered to you. We value your feedback, which helps us further improve our customer service and satisfaction rating.
So, if your Volkswagen is repaired by us you will be contacted to complete a Customer Experience survey to reflect your experience with S J Curtis. It’s extremely important for us to provide a 5 star experience to all our customers.